Frequently Asked Questions
Does C&S provide ongoing assistance?
Do you offer a Net Installation Service?
Do you produce product samples?
Does C&S supply directly to the public?
How do I place an order?
All orders must be placed through the following available channels:
• Telephone: Call (+351) 258 351 547 from Monday to Friday, 8am to 6pm UTC/GMT
• Email: Send your request to geral@cadilhe-santos.pt
In either case, a Contract of Sale will be signed, unless our company is notified otherwise within 7 working days. Please read our Terms and Conditions policy for additional information.
Is there a Minimum Order Quantity?
Do you manufacture small quantities?
Yes, subject to consultation. We can manufacture specific products in smaller quantities upon request. This applies to the following products:
• Fishing Nets (Monofilament Net, Multifilament Net and Multimonofilament Net)
Can the netting measurements be customized?
Yes, our nets can be made according to the measurements sent by the customer, including:
• Nets for covering aquaculture tanks;
• Nets for covering agricultural holdings;
• Nets for covering livestock farms;
• Safety nets for balconies and terraces;
• Other cases on request.
For more information on our tailor-made netting service, please see here.
For pricing inquiries on these or any other unique customized requirements, please contact us.
What locations do you ship to?
Do you accept returns and/or refunds?
Where can I buy MonCad® monofilament?
MonCad® is our brand of polyamide monofilaments with a range of Agriculture, Fishing Tackle, and other sectors, featuring high-performance lines. You can find our MonCad® reels and spools through our representatives. Learn more about our proprietary brand.
Do you offer maintenance instructions?
Yes. Ask us about storage recommendations for your fishing nets, among others, to extend their lifespan. Talk to our team here.
Do you provide a product catalog?
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