Frequently Asked Questions

Maintaining a close and trusting relationship is a priority for Cadilhe & Santos, hereinafter referred to as C&S. Find the answer to your questions among the subjects provided in the following menu.
Yes, our company is known not only for its quality products but also for its excellent after-sales service, so that we can best meet our customers’ needs.
Yes! C&S does offer a Net Installation Service worldwide. Please make sure you specify your installation requirements upfront so that we can make arrangements promptly.
Yes, upon prior request, we can draw up a project that will be presented to you on paper or in digital format, depending on your needs, so that you can preview what the result will be and thus make decisions with greater certainty.
No. All products are sold to industry organizations only.

All orders must be placed through the following available channels:

• Telephone: Call (+351) 258 351 547 from Monday to Friday, 8am to 6pm UTC/GMT
• Email: Send your request to geral@cadilhe-santos.pt

In either case, a Contract of Sale will be signed, unless our company is notified otherwise within 7 working days. Please read our Terms and Conditions policy for additional information.

There is currently no Minimum Order Quantity (MOQ).

Yes, subject to consultation. We can manufacture specific products in smaller quantities upon request. This applies to the following products:

• Fishing Nets (Monofilament Net, Multifilament Net and Multimonofilament Net)

Yes, our nets can be made according to the measurements sent by the customer, including:

• Nets for covering aquaculture tanks;
• Nets for covering agricultural holdings;
• Nets for covering livestock farms;
• Safety nets for balconies and terraces;
• Other cases on request.

For more information on our tailor-made netting service, please see here.
For pricing inquiries on these or any other unique customized requirements, please contact us.

Our delivery areas include Portugal, Spain, France, Ireland, the UK, Norway, Italy, USA, Canada, Chile, Morocco, Mauritania, Cape Verde, Angola, Namibia, and South Africa.
Yes. Subject to the remainder of the sub-clause 13) of our Terms of Sale, our company will accept the return, replacement, or, at our discretion, refund of the purchase price of any defective or damaged goods – or when the quantity delivered is not equal to the quantity indicated on the delivery note or invoice. For additional information, please read our Terms and Conditions policy.

MonCad® is our brand of polyamide monofilaments with a range of Agriculture, Fishing Tackle, and other sectors, featuring high-performance lines. You can find our MonCad® reels and spools through our representatives. Learn more about our proprietary brand.

Yes. Ask us about storage recommendations for your fishing nets, among others, to extend their lifespan. Talk to our team here.

Yes, our catalog is available on request. To request it, please get in touch.

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