Quality Policy
Cadilhe & Santos is keen to ensure and maintain the highest level of quality within our range of products and services. With the introduction of our Quality Management System, our management policy aims to convey to all interested parties the certainty that we have qualified internal technical and organizational capacity.
In this way, we manage needs and expectations, systematically providing a consistent level of quality across all our projects. This strategy can only be achieved through teamwork, to which everyone in the company is committed. We place a maximum level of fulfilment on our projects, which is the basis for preventing and eliminating any possible errors. This is the only way to achieve long-term success.
Strategy
- Establishing relationships of co-operation and trust with clients, improving their level of satisfaction;
- Complying with ISO 9001:2015, applicable legislation, contractual requirements and statutory and regulatory requirements;
- Investing in the continuous improvement of the system;
- Manufacturing unique products of undeniable quality;
- Promoting daily motivation and satisfaction of all employees;
- Maintaining a participative and close management system, promoting empathy and autonomy;
- Keeping a constant eye on optimizing cost-effectiveness;
- Updating and regulating our technology based on the markets (under the Industry 4.0 program)
- Providing continuous improvement in Health and Safety conditions at the workplace;
- Maintaining strict internal control over our services and products.
Certifications & Protocols
Find out more information about our SGS Certified compliance, and other protocols here.
